Property & Real Estate
From maintenance requests to property viewings, real estate teams face endless calls. Sonaia agents handle them instantly, freeing staff to focus on growth.
Property managers and real estate firms spend huge amounts of time handling repetitive requests — tenants logging maintenance issues, clients scheduling viewings, or prospects asking basic questions. These demands slow down staff and frustrate customers. AI agents provide immediate, reliable responses and keep operations moving smoothly.
Use Cases — The Agent in Action
Tenant helpline
Tenants don't want to wait days for a maintenance update or chase staff for answers. The agent logs requests, shares real-time status updates, and handles common questions like payment terms — giving tenants peace of mind while reducing admin load.
Property viewings
Prospective buyers or renters often call to schedule or reschedule viewings. Instead of back-and-forth with staff, the agent integrates with calendars, confirms appointments instantly, and sends reminders.
Contract & payment FAQs
Questions about deposits, lease agreements, or payment schedules often repeat. The agent answers these consistently, reducing errors and eliminating repetitive conversations.
Internal staff support
Property teams also benefit from agents that answer HR or IT questions instantly, keeping internal processes smooth.
Outcomes
Faster service for tenants and clients
Requests and viewings are handled immediately, creating a smoother customer experience.
Reduced staff workload
Teams spend less time on routine admin and more on growing portfolios or closing deals.
Stronger tenant relationships
With clear updates and fast responses, tenants feel valued and cared for — reducing churn.
Scalable property management
Whether managing 50 or 500 properties, agents scale with the business, without extra hires.
Consistent and professional service
Every interaction — from FAQs to scheduling — is handled with the same reliability and tone.
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