Professional Services
In consulting, legal, and service firms, time is money. Sonaia agents automate routine tasks so professionals can focus on delivering expertise.
Professional services thrive on expertise, relationships, and efficiency. But too often, highly skilled staff waste hours on admin: scheduling meetings, chasing documents, or answering routine questions. AI agents take on these tasks, giving professionals more time to serve clients and grow the business.
Use Cases — The Agent in Action
Appointment scheduling
Clients no longer wait for email responses or missed calls to confirm meetings. The agent books, reschedules, and reminds automatically, cutting down on no-shows and wasted time.
Client FAQs
From "Where's my invoice?" to "What documents are required?", the agent provides answers instantly. Clients feel supported, while staff avoid repetitive interruptions.
Internal support
HR or IT questions don't need to slow down consultants or lawyers. Agents give quick answers, reset passwords, or route tickets instantly — so employees stay productive.
Knowledge access
Need a policy, a template, or a process document? The agent retrieves it in seconds, saving professionals from digging through files or chasing colleagues.
Outcomes
More client-facing time
Professionals spend their hours delivering expertise instead of handling admin. That means more billable work and better client relationships.
Higher client satisfaction
Clients receive faster, more consistent communication, showing reliability and professionalism at every touchpoint.
Lower internal friction
With instant support, employees waste less time waiting for HR or IT, boosting firm-wide productivity.
Scalable service delivery
Firms can serve more clients without increasing headcount — unlocking growth while controlling costs.
Consistent service quality
Every client gets the same clear, accurate information, no matter who they interact with.
Interested in AI for your firm?
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